Refund Policy
Refund Policy
Last Updated: [10/2024]
Thank you for shopping with us! We want you to be completely satisfied with your purchase. Please read our refund policy carefully.
Returns
You have 10 days from the date of purchase to initiate a return. To be eligible for a return, your item must be:
- Unused and in the same condition that you received it
- In the original packaging
- Accompanied by a receipt or proof of purchase
How to Initiate a Return
- Contact Us: Please email us at info@sarenetee.com with your order number and reason for the return.
- Return Instructions: We will provide you with instructions on how to return your item.
Refunds
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [5-10 business days].
Exchanges
If you need to exchange an item for the same item, please contact us at info@sarenetee.com. We will guide you through the exchange process.
Final Sale Items
Certain items are marked as final sale and cannot be returned or exchanged. These include personalized items, clearance items, etc.
Shipping Costs
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions about our refund policy, please contact us at:
- Email: info@sarenetee.com
Thank you for shopping with us!